Sources and method

The page uses market research and information about Bogatov Soft projects. External research figures apply to their samples and are not a promise of results for any particular company.

Checked on 17 October 2026. Download the PDF (Russian)

Invoca: The B2C Buyer Experience Report 2026, US Edition

Figures used: 79% would choose a faster competitor; 41% prefer a phone call when they need help.

US survey: 693 participants, 8–22 May 2026. Commercial research; no result of our product was measured.

Open the Invoca report and method

Salesforce: State of the AI Connected Customer

Figure used: 46% of business buyers are willing to interact with AI for faster service.

International study. The page we read gives no publication date; checked on 17 October 2026. The figure is about business buyers and does not describe all consumers.

Open the Salesforce research page

Partners

Companies in the partner strip: TOCHNO Group (tochno.life), MOREIN (morein.pro), Sirius Group (sirius-an.ru). Logos come from the companies’ websites and Sirius Group’s official Telegram and YouTube accounts. Information about the cooperation comes from the Bogatov Soft team. Links to partner sites clarify the companies’ names and business.

Bogatov Soft website and cases

Examples and the demo

Prepared conversations are labelled as examples. The demo agency, Park Quarter, the listings and the cards are fictional. “About a minute” describes a setting for first-line handling, not a published average call length.

The website demo doesn’t connect a staff member: on a handoff it shows the card a manager would get.

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